Communities and Local Government:
Fire and Resilience Policy Operational Assessment of Service Delivery, 2007
The primary brief for this event was to review the assessment process. However there were also two "softer" objectives: firstly to share good practice between higher and lower achieving fire and rescue services (FRS's); and secondly to begin to foster closer working relationships in order to encourage greater sharing on mutual operational issues in the future.
120 managers and practitioners from the Fire and Rescue Services attended one of two full-day seminars in London and Manchester. After brief presentations on emerging themes and the assessment team's perspective of the process, a review exercise allowed delegates to consider and give feedback on how they had felt about the process. Afternoon workshops explored the emerging themes.
Our areas of responsibility were:
- Event design input
- Workshop design
- Liaison with venue, caterers and technicians before and during the event
- Emailing invitations, response management
- Name badge production
- Delegate pack production (client supplied original materials)
- Staging, lighting and sound
- Stage management on the day
- Registration and stewarding
- Facilitation of workshops
The client successfully met their objectives and ended up with a wealth of thoughts and ideas for taking the initiative forward. Delegates found the afternoon workshops particularly helpful.
Read more of our Case Studies
Contact us
To find out how Corinne Fleming Associates can help you, please contact us today.